Live Remote Support: Your Support Your Way!
We make it easy! Choose the way you would like to initiate support. Connect to your Solutions Integrator Now!
You're human, and your support should be too. Speak to a Solutions Integrator on the phone now!
Live Online Meeting
Click here to connect to a live meeting with your Solutions Integrator!
Download the Remote Support Tool to enable your Solutions Integrator to connect to your system remotely.
CREATE A TICKET
Create and manage tickets via our secure online Help Desk Portal.support.directive.com
Send an email to the Help Desk to create a ticket automatically and communicate with your team or any member.[email protected]
Dictate your issue straight to a voice mail ticket; a ticket will automatically be created. Call:888.546.4384 or 607.433.2200 ext 250
Over the years we have listened to our clients and implemented many ways to request support based on their needs. If you have an idea, let us know by emailing [email protected].